Privacy Policy

Last updated: May 4, 2026

This Privacy Policy describes how MindSpark Labs collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. We respect your privacy and want you to understand how we collect, use, and safeguard your information when you visit our website and participate in our workshops and programs.

Information We Collect

We collect information in several ways. When you register for our workshops or programs, we may collect your name, email address, phone number, and professional background. We also gather information about how you interact with our website, including pages visited, time spent on each page, and the links you click. Additionally, we collect information through cookies and similar tracking technologies to enhance your browsing experience. If you contact us directly, we keep records of your inquiries and our responses to better serve your needs.

How We Use Your Information

We use the information we collect to provide and improve our workshops, bootcamps, and innovation programs at Block71 and other venues. Your data helps us personalize your experience, send you updates about design thinking courses at SUTD and NTU, and communicate important information about lateral thinking exercises and creative problem-solving initiatives. We analyze usage patterns to better understand how to enhance our services and develop new programs. We may also use your information to respond to your inquiries and provide customer support. Your feedback helps us refine our approach to creative thinking education and professional development.

Your Rights and Choices

You have the right to access, update, or delete your personal information at any time. You can control your privacy preferences and opt out of marketing communications if you prefer not to receive updates about our workshops and programs. We respect your choices regarding how your data is used. If you wish to exercise any of these rights, you can contact us directly. We will respond to your requests within a reasonable timeframe. You also have the right to lodge a complaint with the relevant data protection authority if you believe your privacy rights have been violated.

Cookies and Tracking Technologies

We use cookies to improve your browsing experience and gather analytics about how visitors interact with our site. Cookies help us remember your preferences and deliver personalized content about our design thinking bootcamps and innovation programs. You can control cookie settings through your browser, and most browsers allow you to refuse cookies or alert you when cookies are being sent. Disabling cookies may affect the functionality of certain features on our website. We also use similar technologies like web beacons and tracking pixels to understand user behavior and optimize our content delivery.

Data Security and Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption protocols to secure sensitive data during transmission. Our staff members who have access to your information are bound by confidentiality agreements. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security. We continuously review and update our security practices to maintain the highest standards of data protection.

Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business. These partners are contractually obligated to use your information only as necessary to provide services to us and to maintain the confidentiality and security of your data. We do not sell your personal information to third parties for their marketing purposes. If we engage external analytics providers or email service providers, they process data according to our instructions and privacy standards.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the date at the top of this policy and, where appropriate, by providing additional notice. Your continued use of our website following the posting of changes constitutes your acceptance of those changes. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, you can contact us:

Email: [email protected]

Phone: +65 6847 3921

Address: 8 Eu Tong Sen Street, Singapore, 059818, Singapore